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Momo users are having a tough time today
Published
2 years agoon
By
GhMediaHub
Users of Mobile Money have been unable to conduct transactions since Sunday, March 12, 2023, in the morning.
Consumers have been having trouble utilizing the USSD code (*170#) to conduct transactions using mobile money.
Nevertheless, the telecommunications provider MTN Ghana has acknowledged that the situation is the result of certain technical difficulties and has asked consumers to utilize its mobile app to complete transactions.
“Our technical staff are attempting to fix the problems. We genuinely regret the inconvenience,” MTN stated in a circular on Sunday.
As this has been going on, several MTN customers have gone to social media to voice their disappointment and sentiment over the technical issue, which has been going on for too long a time.
PSA 🗣️📣🔊📢. !!!
— MTN Ghana (@MTNGhana) March 12, 2023
Please use MyMTN app for your MoMo transactions. We apologize for the inconvenience.
Android users:https://t.co/rSRtGtZTya
IOS users:https://t.co/Uos7v7e79r#mtnmom pic.twitter.com/DPQmzUe4Zo
The app is not even working
— Larbi SarkCess➕🇬🇭 (@Larbi_SarkCess) March 12, 2023
Ahhh so You people intentionally instigated this your maintenance thing to shift customers to your MTN momo App? In the second quarter of 2022, MTN held a majority of the market share of mobile subscriptions in Ghana with 63 percent. And this is how you treat you loyal customers?
— Mrs Doreen Aheka (@AhekaDoreen) March 12, 2023
Transfer successful but not reflecting in the other account
— divine valiant (@divinevaliant1) March 12, 2023
Source: Ghana Web
